COVID-19 Information


Remember to be Kind to one another. We’re all in this together.


Should you close your practice during this time?

NMOS can offer information and resources to our members, but we can not legally mandate that you close your clinic. For those of you who are in a Province where the government has implemented a state of emergency, please follow the directives of your provincial government. 

For our members who are in a Province where they have not implemented a state of emergency, please use your best judgment in determining if your clinic should remain open. Refer to your Provincial protocols on limiting the exposure risk to your clients, staff and yourself.

Many Provinces have implemented emergency funding options for people and businesses who are directly affected by the COVID-19 pandemic. Please visit your Provincial website to see what options may be available to you.

Provincial Websites

Link to Provincial Health Website Link to Essential Service List &/or Information for Businesses
British Columbia British Columbia
Alberta Alberta
Saskatchewan Saskatchewan
Manitoba Manitoba
Ontario Ontario
Quebec Quebec
Nova Scotia Nova Scotia
New Brunswick New BrunswickDeclaration of a State of Emergency and Mandatory Order
Prince Edward Island Prince Edward Island
Newfoundland & Labrador Newfoundland and LabradorSpecial Measures Order (Amendment Order) – March 24, 2020
Northwest Territories Northwest Territories
Yukon Yukon
Nunavut Nunavut

Best Practice Suggestions:

  1. Wash your hands frequently with warm soapy water for a minimum of 20 seconds (sing Happy Birthday to yourself). If soap and water are not available, use a hand sanitizer that contains a minimum of 60% alcohol.
  2. Assess your clients and staff for any signs of illness (e.g. Fever, cough, sore throat, shortness of breath, fatigue, headache, muscle aches and symptoms that may seem like a mild cold). If clients or staff exhibit signs of illness, send them home and direct them to your provincial health advisory website for the information on how to assess themselves for the COVID-19 virus.  
  3. You have the right to refuse treatment to anyone.  
  4. If applicable to your clinic, consider sending out a statement from your clinic asking people who are exhibiting symptoms or who are in a higher risk category (e.g. recently traveled, been in contact with those that have recently traveled, been in contact with people exhibiting symptoms, etc.) to reschedule their appointment. You may also want to consider revoking your cancellation policies.  
  5. Clean and disinfect frequently touched areas in your clinic multiple times a day (door handles, light switches, etc.). Using household cleaners or a diluted bleach solution (1-part bleach to 9-parts water).  
  6. Avoid touching your face.  

Membership Requirements during COVID-19 pandemic

Since courses and workshops are being cancelled to encourage social distancing, we have updated the on-going requirements for our members.

  1. Pay membership fees – 30 day extension for those who are renewing from March 30, 2020 onward.
  2. Maintain proper insurance coverage.
  3. Maintain valid Standard First Aid and Level C CPR certification.
    Requirement suspended until further notice
  4. Submit a Criminal Record and Vulnerable sector check every 3 years.
    Requirement suspended until further notice.

At this time, we are not accepting new members.

Additional Resources

Resources for Canadian Businesses: COVID-19

Canada’s COVID-19 Economic Response Plan: Support for Canadians and Businesses

World Health Organization

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